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Shipping, Dispatch & Delivery Information<\/p>\r\n
Shipping & Dispatch<\/strong><\/span><\/p>\r\n At Vapeonix, we aim to process and dispatch your order efficiently while keeping you informed throughout the delivery process.<\/p>\r\n Orders are shipped within Australia through Australia Post and may be dispatched from our fulfilment locations in Melbourne, Victoria or Perth, Western Australia, depending on product availability and the delivery destination.<\/p>\r\n <\/p>\r\n Order Processing Time<\/strong><\/span><\/p>\r\n Please note:<\/strong>\u00a0The 3-business-day processing period is separate from the Australia Post delivery time shown below.<\/p>\r\n <\/p>\r\n Shipping Locations<\/strong><\/p>\r\n Melbourne, Victoria<\/strong><\/p>\r\n Orders may be shipped from Melbourne for customers in Victoria and other Australian states and territories, depending on stock availability.<\/p>\r\n Perth, Western Australia<\/strong><\/p>\r\n Orders may also be shipped from Perth, particularly for customers in Western Australia and surrounding regions, depending on stock availability.<\/p>\r\n The dispatch location for each order is determined according to inventory availability and delivery efficiency.<\/p>\r\n <\/p>\r\n Shipping Partner<\/strong><\/p>\r\n All domestic orders are delivered through Australia Post.<\/p>\r\n Once your parcel has been collected by Australia Post, delivery times are subject to their transport network and local delivery conditions.<\/p>\r\n <\/p>\r\n Estimated Delivery Times<\/strong><\/p>\r\n The following delivery times are estimates after your order has been dispatched.<\/p>\r\n <\/p>\r\n <\/p>\r\n Delivery Area<\/strong><\/p>\r\n<\/td>\r\n From Melbourne<\/strong><\/p>\r\n<\/td>\r\n From Perth<\/strong><\/p>\r\n<\/td>\r\n<\/tr>\r\n Victoria (VIC)<\/p>\r\n<\/td>\r\n 2\u20134 business days<\/p>\r\n<\/td>\r\n 3\u20138 business days<\/p>\r\n<\/td>\r\n<\/tr>\r\n New South Wales (NSW)<\/p>\r\n<\/td>\r\n 2\u20135 business days<\/p>\r\n<\/td>\r\n 3\u20138 business days<\/p>\r\n<\/td>\r\n<\/tr>\r\n Australian Capital Territory (ACT)<\/p>\r\n<\/td>\r\n 3\u20134 business days<\/p>\r\n<\/td>\r\n 4\u20136 business days<\/p>\r\n<\/td>\r\n<\/tr>\r\n Queensland (QLD)<\/p>\r\n<\/td>\r\n 2\u20137 business days<\/p>\r\n<\/td>\r\n 3\u20139 business days<\/p>\r\n<\/td>\r\n<\/tr>\r\n South Australia (SA)<\/p>\r\n<\/td>\r\n 2\u20135 business days<\/p>\r\n<\/td>\r\n 3\u20136 business days<\/p>\r\n<\/td>\r\n<\/tr>\r\n Western Australia (WA)<\/p>\r\n<\/td>\r\n 4\u20138 business days<\/p>\r\n<\/td>\r\n 2\u20135 business days<\/p>\r\n<\/td>\r\n<\/tr>\r\n Tasmania (TAS)<\/p>\r\n<\/td>\r\n 2\u20134 business days<\/p>\r\n<\/td>\r\n 6\u20138 business days<\/p>\r\n<\/td>\r\n<\/tr>\r\n Northern Territory (NT)<\/p>\r\n<\/td>\r\n 4\u20137 business days<\/p>\r\n<\/td>\r\n 4\u20139 business days<\/p>\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n <\/p>\r\n Regional & Remote Areas<\/strong><\/p>\r\n Delivery to regional and remote locations may take longer than the estimates above.<\/p>\r\n Some remote areas of Queensland, Western Australia, Tasmania and the Northern Territory may require additional delivery time depending on the Australia Post network and the destination postcode.<\/p>\r\n <\/p>\r\n Shipping Fees<\/strong><\/p>\r\n Shipping charges may vary depending on:<\/p>\r\n The applicable shipping fee will be clearly displayed during checkout before payment is completed.<\/p>\r\n From time to time, promotional shipping offers may also be available and will be displayed on the website when applicable.<\/p>\r\n <\/p>\r\n Tracking Your Order<\/strong><\/p>\r\n Once your order has been dispatched, you will receive a tracking number by email.<\/p>\r\n You can use this tracking information to follow the progress of your delivery through Australia Post.<\/p>\r\n Please allow some time for tracking information to become active after the parcel has been lodged.<\/p>\r\n <\/p>\r\n Delivery Delays<\/strong><\/p>\r\n The delivery times shown on this page are estimates and are not guaranteed arrival dates.<\/p>\r\n Delivery may occasionally be affected by circumstances outside our control, including:<\/p>\r\n Once a parcel has been handed over to Australia Post, the final delivery schedule is managed by the carrier.<\/p>\r\n <\/p>\r\n Delivery Address<\/strong><\/p>\r\n Customers are responsible for providing complete and accurate delivery information when placing an order.<\/p>\r\n Please carefully check your:<\/p>\r\n Incorrect or incomplete delivery information may result in delays or unsuccessful delivery.<\/p>\r\n If you notice an error in your delivery details, please contact us as soon as possible before your order is dispatched.<\/p>\r\n <\/p>\r\n Need Help With Your Delivery?<\/strong><\/p>\r\n If you have any questions about your order, shipping status or tracking information, please contact our customer service team.<\/p>\r\n\r\n\t
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